Terms & Conditions
The following terms and conditions cover all workshops, other learning events or products sold by Artisan Alchemy by Michele. By booking a workshop, learning event or when purchasing a product you agree to abide by these terms and conditions. Artisan Alchemy by Michele reserves the rights to vary course content and these terms and conditions at any time.
Workshops & Other Learning Events:
For insurance purposes, those attending a workshop must be 18 years or older. For those under 18 years or age, exceptions may apply in certain circumstances. Please contact Artisan Alchemy by Michele for further information.
All participants should wear sensible clothing (suitable for working with metal clay), flat shoes with covered toes and have long hair tied back. Participants should remember to bring glasses and/or contact lenses to the workshop if required. Artisan Alchemy by Michele accepts no responsibility for damage, theft or loss of clothing or personal effects during the workshop.
Workshops are aimed at different skill and knowledge levels. If you are concerned whether a course would suit your skill level please contact Artisan Alchemy by Michele. The final decision whether to book the workshop (and whether the skill level is appropriate) lies with the student and Artisan Alchemy by Michele cannot be held liable if the student attends a course that is not suited to their skill level (with a higher or lower skill level). Please also contact Artisan Alchemy by Michele if you have a physical/mental disability, dietary requirements or learning difficulties etc. prior to booking the course to ascertain whether the venue etc will be appropriate.
For all workshops (unless otherwise stated) all materials, tools and equipment will be provided for use on the day.
Full copyright of course content developed by Artisan Alchemy by Michele is retained by Artisan Alchemy by Michele. Course notes and reference materials may be provided and are issued for personal use only. The sharing of course materials by print, press, photocopy, email, blogs, internet or any digital transfer medium is strictly prohibited without the express written permission of Artisan Alchemy by Michele.
Gift Certificates can be redeemed or part redeemed against a Workshop at any event on any date, subject to availability. Gift Certificates are valid for a calendar year from the date of purchase after which time they become invalid for use.
Payments, Cancellations, Changes & Refunds
Each standard workshop has a maximum number of places available and a minimum number before it can run. We review course viability seven days prior to the start date. In the unlikely event that we have to cancel a course, we will offer a suitable alternative date or a full refund. If a workshop cannot run because of tutor illness, we will give as much notice as possible and we will offer a suitable alternative date or a full refund.
All workshops need to be booked and paid for in advance via Paypal to [email protected]. A minimum of 14 days’ notice is required if you wish to cancel your booking. Artisan Alchemy by Michele will try to resell the workshop place but if unsuccessful no refund will be given. If the place is resold, a full refund will be given. Should the participant wish to send somebody in their place, this is acceptable if that person has the necessary skill levels required for the workshop. If in doubt, please contact Artisan Alchemy by Michele.
A request to transfer to another workshop may be made up to 14 days prior to the start of the workshop that was originally booked. Transfer to another workshop will be subject to availability. Should no suitable workshop be available the terms of the previous paragraph will apply.
In the event of the cancellation of any workshop or course, Artisan Alchemy by Michele will not be liable for any third party costs, such as travel, accommodation or other costs incurred.
Refunds will not be given to those who do not turn up to workshops that have been booked and paid for (regardless of the method of payment).
Refunds/returns are not acccepted on Gift Certificates. However they can be transferred to another person, subject to Artisan Alchemy being informed for the time remaining on the Certificate. The valid from date remains the same as the date of purchase.
Confidentiality & Collection of Personal Information
Artisan Alchemy by Michele is committed to protecting your privacy. This Statement of Privacy applies to the Artisan Alchemy by Michele website and governs data collection and usage. By using the Artisan Alchemy by Michele website, you consent to the data practices described in this statement.
Artisan Alchemy by Michele only collects personally identifiable information, such as your name, address, email address and telephone numbers for those students who book a workshop. We will not pass your personal details on to any other organisations. All payments are made via Paypal and therefore no credit, debit or bank details are provided to Artisan Alchemy by Michele.